If you do not ask the right questions, you do not get the right answers.
– Edward Hodnett, 20th century poet and writer
At Evaluation 2014, the American Evaluation Association’s annual conference, the incredible Kim Firth Leonard (find her over at actionable data blog) and I facilitated a 90-minute skill building workshop on survey question design. Kim and I have co-authored several posts on our shared passion for survey design. You can find these posts here, here, and here. We were thrilled to geek out with such a great group ready to humor us by taking our pop quiz, listening intently as we shared the science behind answering questions about behavior, nodding as we reviewed fundamental principles of survey design, and genuinely engaging with us in exploring better ways to approach surveys. Continue reading